Leading Change in your Firm - One Lawyer at a Time
Description
Calling all law firm professionals who have ever experienced push-back or inertia when leading an initiative forward in their firm.
As trusted advisors to your firm’s management, you’re called upon, in fact hired, to help your firm run like a business. So you already have a desire to lead change. But in so doing, you’ve come up against push-back. Most organizations have some level of politics, and law firms are no different. Your success will really depend on two things: Building relationships to build consensus and choosing your initiative wisely. But where do you start?
The June 2009 TLOMA Marketing SIG provides a forum to address this issue head on. Inside the context of “client service excellence”, Catherine Mitchell of GEM Communications will facilitate a dialogue about a process her and her firm teaches their clients to use when the goal is to move an agenda forward. This session is offered in a facilitated roundtable format to help participants walk away with practical, tangible actions they can take immediately following the session within their own firms.
The Moderator
Catherine Mitchell is a client development coach and the director of program development at
GEM Communications Inc. Catherine has over 20 years experience in business development and marketing roles within the B2B sector (including financial services, media, and group insurance products). She joined GEM in 2007. Her practice includes one-to-one client development and team leadership coaching with lawyers and she works with firm staff to build learning and development programs that result in sustainable behavioural change. Inside the delivery of these services, Catherine helps her clients understand how to introduce change in their own environments and obtain the buy-in required to move these initiatives forward.