The Better Mousetrap: Strategies for Managing Associate, Partner and Client Expectations
Description
On March 11, 2009, TLOMA in collaboration with ALA, BCLMA and assistance from the CBA, will be providing an ALA Canadian content webinar: The Better Mousetrap: Strategies for Managing Associate, Partner and Client Expectations.
Many of today's law firms are struggling with the seemingly diverse interests of their associates on one hand, and their partners on the other, while still ensuring that client needs are met. The strength and success of the firm and each of its members, and the satisfaction of the clients depend upon developing a strong relationship and understanding between partners and associates concerning each other's needs and law firm economics. In this Webinar, a partner and an associate begin the dialogue on how to work together to reshape individual interests into shared interests that will ensure continued success of the firm while recognizing the needs of all stakeholders. After attending this programme, participants should be able to:
* Identify some of the vital needs of partners;
* Identify some of the vital needs of associates;
* Identify the role of partners and associates in carrying out the requirements of the clients; and
* Examine some new ideas and strategies for meeting the needs of both within the structure of a law firm.