Bilingual Collections Administrator
Blake, Cassels & Graydon LLP (Blakes), one of Canada’s largest and most successful law firms, has an opening for a Bilingual (English/French) Collections Administrator to join the Finance department in the Toronto office.
The Collections Administrator is responsible for the timely and professional follow-up/collection of the Firm’s outstanding accounts for an assigned portfolio of lawyers across the Firm.
Primary responsibilities of the Collections Administrator include, but are not limited to:
- Contacting clients regarding past-due payment of accounts in accordance with Firm guidelines and procedures
- Monitoring and maintaining the aged AR portfolio while achieving target departmental goals and KPIs
- Maintaining accurate and up-to-date client files on the Accounts Receivable Collections Systems (ARCS)
- Working closely with other collections administrators, legal assistants, lawyers and clients to investigate payments with insufficient details to be posted
- Preparing reports on unapplied payments and large payments received
- Completing client information forms as required
- Processing client-fee credits
- Providing exemplary customer service
Qualifications
Education/Experience:
- University degree or college diploma is required
- Minimum of two years of collections experience is preferred
- Bilingualism in French and English is required
Skills/Abilities:
- Strong client service orientation combined with excellent communication skills
- Strong proficiency in Microsoft Excel, Word and Outlook
- Excellent oral and written communication skills
- Ability to be flexible and work well in a close team environment
- Exceptional attention to detail
- Strong analytical and problem-solving skills
How to Apply:
To apply for this position, please submit your application along with a cover letter and résumé directly to our application portal.
Blakes wishes to thank all applicants for their interest. However, only those candidates selected for an interview will be contacted.
Who We Are
At Blakes, we care about our people. We are committed to providing exceptional experiences for our clients and employees. As a winner of Canada’s Top 100 Employers, Canada’s Best Diversity Employers and Greater Toronto’s Top Employers awards, we understand the importance of fostering an inclusive workplace environment that brings out the best in each person. Our success as a firm starts with hiring top talent, retaining our people and helping them thrive.
Blakes welcomes applications from all qualified applicants. The Firm is committed to maintaining an inclusive work environment composed of people with diverse perspectives, backgrounds, identities and cultures.
The Firm provides accommodation for applicants with disabilities and in respect of other protected grounds during the recruitment process in accordance with applicable laws. Please contact us to request accommodation.
No agencies or recruiters please.