Workshop 3A - Delegation That Delivers
Thu, Sep 24, 2026
2:45 PM
- 3:30 PM
Speaker(s):
Deborah Glatter
Location:
Webster A
Delegation is one of the most important—and often underused—leadership skills in the workplace. When done well, it builds stronger teams, improves efficiency, and increases confidence across the board. This practical session will equip attendees with the tools to delegate effectively while maintaining accountability and high standards.
Attendees will:
- Understand why delegation is critical to their success
- Identify common barriers and how to overcome them
- Use delegation as a tool to motivate and develop others
- Distinguish between delegation and abdication
- Apply best practices for effective delegation
- Work through a real-world scenario with mixed outcomes
- Explore key insights from Harvard Business Review’s “Who’s Got the Monkey?”
- Use a practical delegation checklist
- Build confidence to delegate more consistently
This session will reinforce how strong delegation drives timely, accurate, and cost-effective service delivery while building a more engaged and capable team.