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Announcements

Cancellation Policy

Jul 11, 2019

Please allow up to four weeks for approved refunds to be processed. Cancellations must be made in writing to TLOMA and received or postmarked according to the following schedule:

Conference Registrations

On or before Wednesday, August 14, 2019:

  • Full refund, less $250 administrative fee

Between Thursday, August 15, 2019 and Wednesday, September 4, 2019:

  • 50% refund

After Wednesday, September 4, 2019:

  • No refund will be issued

Guest Registrations    

On or before Wednesday, September 4, 2019:

  • Full refund, less $50 administrative fee

After Wednesday, September 4, 2019:

  • No refund will be issued

Please mail or e-mail cancellation requests to:

TLOMA
PO Box 1029, TD Center
Toronto, ON  M5K 1P2
lbarrington@tloma.com

All refunds will be processed via the TLOMA office. No refunds will be done online.

Substitutions

All cancellations received after the due date are non-refundable, however, you may substitute another TLOMA member or eligible firm member in your place for an administrative fee of $50.00.  The registration fee will be adjusted based on the substitute's TLOMA member status.  On-site substitutions will also be charged a $50.00 administrative fee.  No refunds will be processed for no-shows.

Any requests for cancellations and refunds of room reservations must be made directly with the hotel.

Supporting Business partners

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