Team IG: From Information Governance to Information Operations: A New Respect for IG in Law Firms
Description
Information governance in law firms has moved well beyond its traditional association with IT. It now plays a central role across the business, influencing legal operations, risk and compliance, records management, data privacy, knowledge management, security, client service, and firm-wide business processes. As law firms face growing pressure around data volume, regulatory requirements, client expectations, AI readiness, and operational efficiency, IG is being recognized as a business-wide function rather than a standalone team.
This session, led by Crystal McFarland, Director of Information Governance, Taft, will explore the full scope of where IG engages within a modern law firm and examines how its responsibilities increasingly intersect with legal and business operations; considering whether the evolution of the function calls for a broader “information operations” model—one that reflects the reality that managing information is no longer just about governance, but also about enabling the firm to operate effectively, securely, and responsibly.