Please allow up to four weeks for approved refunds to be processed. Cancellations must be made in writing to TLOMA and received or postmarked according to the following schedule:
Conference Registrations
On or before Wednesday, August 14, 2019:
- Full refund, less $250 administrative fee
Between Thursday, August 15, 2019 and Wednesday, September 4, 2019:
After Wednesday, September 4, 2019:
Guest Registrations
On or before Wednesday, September 4, 2019:
- Full refund, less $50 administrative fee
After Wednesday, September 4, 2019:
Please mail or e-mail cancellation requests to:
TLOMA
PO Box 1029, TD Center
Toronto, ON M5K 1P2
lbarrington@tloma.com
All refunds will be processed via the TLOMA office. No refunds will be done online.
Substitutions
All cancellations received after the due date are non-refundable, however, you may substitute another TLOMA member or eligible firm member in your place for an administrative fee of $50.00. The registration fee will be adjusted based on the substitute's TLOMA member status. On-site substitutions will also be charged a $50.00 administrative fee. No refunds will be processed for no-shows.
Any requests for cancellations and refunds of room reservations must be made directly with the hotel.