Billing/Credit Assistant
Billing/Credit Assistant
Torys is a highly respected international business law firm with offices in Toronto, New York, Calgary, Montréal and Halifax. We work together to offer seamless cross-border services to our clients all over the world.
As a Torys employee, you will enjoy both an exciting, fast-paced work environment and a supportive, collegial and team-based culture. Our positions are best suited to individuals who take pride and ownership in their work and demonstrate exceptional client service in everything they do. At Torys, we take pride in our ability to attract and retain individuals who excel in their respective fields. We do this by providing stimulating work and learning and development opportunities, as well as a competitive compensation and benefits package.
Position Overview
The Billing/Credit Assistant is responsible for coordinating with assigned partners to complete the full billing cycle for multi-client and multi-matter accounts.
Key Accountabilities
- Process accounts in accounting system including edits, transfers, write offs, trust transfers, and amend Word documents as required.
- Upload accounts to third-party vendors using ebilling technology (E-hub), including resolving rejection issues, providing budget information, and contacting clients to resolve ebilling issues.
- Regular contact with billing partners regarding client Work in Progress (WIP) and receivables.
- Follow up with clients to collect on outstanding receivables (telephone calls, drafting letters, emails, etc.)
- Proactively deal with issues and determine when further escalation is required.
- Work on billing and collection targets to meet monthly goals.
- Respond to client, lawyer, and management inquiries regarding WIP and receivables. Provide assistance and support, as required, to ensure the accurate processing and timely collection of accounts.
- Prepare (WIP) and Receivable reports for management review.
Attributes & Experience
- Post-secondary degree or diploma in Accounting or a related field, or equivalent experience to successfully complete the essential requirements of the role.
- 3 years’ billing and collections experience, preferably within a professional services firm.
- Proficient in MS Office product suite, time entry, and related accounting systems. Ebilling experience would be considered an asset.
- Strong client service orientation combined with the ability to manage multiple client needs at the same time.
- Excellent organizational and time management skills to effectively prioritize and meet deadlines with minimal supervision.
- Exceptional attention to detail.
- Excellent communication skills (verbal and written) with the ability to interact with individuals at all levels within the organization.
- Strong interpersonal skills with the ability to work well both independently and collaboratively within a team environment.
- Sound judgment including the ability to deal with confidential information with utmost discretion.
- Flexibility to work overtime when necessary (i.e. month-end, year-end).
How to Apply:
Please address your resume and cover letter, stating your salary expectations to Firm Admin Recruiting (firmadminrecruiting@torys.com).
We thank all applicants for their interest in Torys LLP; however only candidates selected for an interview will be contacted.
At Torys we are committed to diversity in the recruitment, retention and advancement of our people. We believe that diversity of backgrounds, experiences and perspectives enhances the quality of our work and enriches our lives. We are committed to fostering an inclusive and accessible work environment. Accommodations are available for applicants with disabilities. If you require accommodation at any time during the recruitment process, please contact Sajida Nurgat, Manager, Human Resources.