Front Line Security for Reception
Description
The lobby and main reception area of any law practice plays a central role in safeguarding the firm, its employees and clients, from a growing array of potential threats. Increasingly resourceful criminals, expanded workplace violence laws and heightened data privacy considerations are just some of the many factors driving the need for professional services firms to prioritize front office security.
Establishing an apporpriate security posture at the main reception area is a matter of balancing the need for an open, welcoming environment with the need for effective, visible secuirty. It is no longer acceptable to think of security as something implemented once and then forgotten. As new risk exposures emerge, law practices need to be proactive in protecting the front line of their business.
This presentation will look at the various measures and best practices for lobby and reception area security drawn from the presenter's 23 years of experience designing and managing security within major commercial office buildings/tenancies. We will discuss the components of an effective reception security program (ie., awareness/actions of staff, physical security measures, reception desk procedures and electronic security systems) and will demonstrate how integrating the four components can be leveraged to help meet short- and long-term security goals.
Our Speaker, David Hyde, M.Sc., CPC is owner and principal consultant of David Hyde & Associates, a national security and crime prevention consulting company specializing in commercial and business security. He has performed security audits at well over 100 mixed-use commercial properties across Canada over a 23-year security management career.