BEGIN:VCALENDAR VERSION:2.0 METHOD:PUBLISH PRODID:-//Telerik Inc.//Sitefinity 6.0//EN BEGIN:VTIMEZONE TZID:Eastern Standard Time BEGIN:STANDARD DTSTART:20251102T020000 RRULE:FREQ=YEARLY;BYDAY=1SU;BYHOUR=2;BYMINUTE=0;BYMONTH=11 TZNAME:Eastern Standard Time TZOFFSETFROM:-0400 TZOFFSETTO:-0500 END:STANDARD BEGIN:DAYLIGHT DTSTART:20250301T020000 RRULE:FREQ=YEARLY;BYDAY=2SU;BYHOUR=2;BYMINUTE=0;BYMONTH=3 TZNAME:Eastern Daylight Time TZOFFSETFROM:-0500 TZOFFSETTO:-0400 END:DAYLIGHT END:VTIMEZONE BEGIN:VEVENT DESCRIPTION:\n\nThere are two camps in legal operations right now. \n\nThe first says: "We'll throw AI at it." The firm runs a pilot\, attends the ve ndor demos\, and three months later ends up roughly where it started &mdas h\; with the partners asking when this is going to pay off.\nThe second sa ys: "AI can't handle our work." Too high-stakes\, too bespoke\, too much j udgment. So the firm waits\, watches everyone else experiment\, and hopes the dust settles.\nBoth camps are wrong. And they're wrong for the same re ason: neither has actually looked at their own processes.\nThe shortcuts y our firm took under pressure. The workarounds that became permanent. The e veryday processes that were right at the time\, but that nobody's revisite d since the firm changed around them. They compound quietly\, year after y ear &mdash\; and they're the real reason most legal AI initiatives don't d eliver. We call that workflow debt\, and every firm has it. Some a lot. So me a little. None at zero.\nIn this 45-minute session\, Miguel Ribeiro wil l walk you through a 4-step framework &mdash\; Map\, Bottleneck\, Diagnose \, Fix &mdash\; that you can run on any process at your firm. We'll apply it live to three processes every firm has (client intake\, billing\, and o perations onboarding)\, and you'll see what the right fix actually looks l ike &mdash\; which\, most of the time\, is not automation.\nThis isn't an AI pitch. It's an honest picture of where AI fits in legal operations\, an d where it doesn't &mdash\; and the operations work that has to happen bef ore any tool\, AI or otherwise\, can earn its keep.\nKey Takeaways:\n\n Language for what's broken at your firm: The symptoms of workflow debt\, and the cost of leaving it alone.\n A 4-step diagnostic you can run on any process by Monday: Map\, Bottleneck\, Diagnose\, Fix. No software requ ired.\n Four real fixes for any bottleneck: Only one of which is automa tion. Most of what's broken at most firms gets fixed by the other three.\n \n\n DTEND:20260527T170000Z DTSTAMP:20260713T184646Z DTSTART:20260527T160000Z LOCATION:Webinar SEQUENCE:0 SUMMARY:TLOMA Operations SIG - Workflow Debt: Why Most Legal AI Initiatives Fail\, and What to Do About It UID:RFCALITEM639195508064036422 X-ALT-DESC;FMTTYPE=text/html:
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There are two camps in legal oper ations right now.
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\nThe first says: "We'll throw AI at it." The firm runs a pilot\, attends the vendor demos\, and three months later ends up roughly where it started &mdash\; with the partners asking when th is is going to pay off.

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The second says: "AI can't handle our work ." Too high-stakes\, too bespoke\, too much judgment. So the firm waits\, watches everyone else experiment\, and hopes the dust settles.

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Bot h camps are wrong. And they're wrong for the same reason: neither has actu ally looked at their own processes.

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The shortcuts your firm took u nder pressure. The workarounds that became permanent. The everyday process es that were right at the time\, but that nobody's revisited since the fir m changed around them. They compound quietly\, year after year &mdash\; an d they're the real reason most legal AI initiatives don't deliver. We call that workflow debt\, and every firm has it. Some a lot. Some a little. No ne at zero.

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In this 45-minute session\, Miguel Ribeiro will walk y ou through a 4-step framework &mdash\; Map\, Bottleneck\, Diagnose\, Fix & mdash\; that you can run on any process at your firm. We'll apply it live to three processes every firm has (client intake\, billing\, and operation s onboarding)\, and you'll see what the right fix actually looks like &mda sh\; which\, most of the time\, is not automation.

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This isn't an A I pitch. It's an honest picture of where AI fits in legal operations\, and where it doesn't &mdash\; and the operations work that has to happen befo re any tool\, AI or otherwise\, can earn its keep.

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Key Tak eaways:

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